At first, Lisa’s auto accident story is an all-too-familiar one. As she describes in her video testimonial on the Vincent J. Ciecka site, she was rear-ended at a stoplight on March 29, 2013. Due to another driver’s recklessness, her car shifted to the right and slammed into a pole on the side of the road, causing her personal injury and property damage.
What happened next, however, is what makes her story different. Lisa immediately got in touch with the Law Offices of Vincent J. Ciecka to discuss her case. We met with her right away, and went on to handle the entirety of Lisa’s legal settlement for her. In her testimonial, Lisa describes her experience with the law firm as an overwhelmingly positive one, and touches on three key traits that are essential to choosing a personal injury lawyer in South Jersey when you are involved in an accident like Lisa’s.
Clarity and Transparency
Initially, Lisa met with Michael Dennin to go over the details of her accident. In her testimonial, she sounds almost surprised by how simply and succinctly Dennin was able to explain her insurance policy, her rights, what would happen throughout her case, and what the firm would fight for. “He took everything with me step-by-step,” says Lisa. “It wasn’t as if he were trying to throw words at me.”
Although deliberate obfuscation or confusing information may be part and parcel of other law firms’ dealings with their clients, it’s not how things are done at the Law Offices of Vincent J. Ciecka. The fact that our firm specializes in personal injury, coupled with our team’s decades of experience practicing law (many members of our team also have an insurance background), allows us to clearly explain the process to our clients.
Caring Service
Lisa goes on to stress that throughout her case, the firm was in constant communication with her. Lisa’s attorney, Robert Brown, kept her updated with regular phone calls throughout every crucial step of the case. If she needed to come in to the office, she says, the front desk was in touch with her immediately to schedule her appointment.
Consistent communication and updates are another quality that makes us stand out as an auto accident, slip and fall, and other personal injury attorney in NJ. Lisa takes note that if a secretary was not scheduling her next office visit, it was Mr. Brown himself on the phone. Her experience is in keeping with our policy of direct communication with our clients. We understand that personal injury cases like Lisa’s can be overwhelming and fraught with anxiety. For that reason, we make sure our clients are never left in the dark about exactly what is going on with their case and settlement. We also provide clients with our Case At a Glance program, which allows them to check in at any time on the status and progress of their case.
“If You Don’t Win, We Don’t Win”
Finally, Lisa notes that we fight as hard for her success as we do for our own. ”Their policy is, ‘If you don’t win, we don’t win,” she says. “That means they’re going to put up a fight for me.”
Lisa’s observation is true for every single case that we take on at the Law Offices of Vincent J. Ciecka. As a client, your success is our own. Unless we do our utmost to win our clients the highest settlement allowed by law, we don’t consider ourselves to have done our jobs correctly. We devote personalized attention and priority to your case, and many clients observe that while working with the Law Offices of Vincent J. Ciecka, they feel as though they are part of our family.
“I definitely will come back here if I ever get into another car accident,” Lisa laughs at the conclusion of her testimonial. While we certainly wish Lisa—and you—the safest of travels, accidents do happen. And if you find yourself in one of these difficult situations, the Law Offices of Vincent J. Ciecka will be there for you. Call our firm at 856-283-0589 or send an e-mail to contactus@ciecka.com to get in touch with us immediately.
If you are hurt and need help, contact us immediately so we can go to work for you. We help injured people get compensation and medical treatment so they can get back to health and their daily activities without having to deal with the insurance companies.
